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Adobe安装错误代码183 [复制链接]

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只看楼主 倒序阅读 使用道具 楼主  发表于: 2020-01-22
这个错误是文件写入失败导致的,查看安装日志(C:\Program Files (x86)\Common Files\Adobe\Installers\Install.log)可以看到基本上是下面两个文件夹的文件无法写入
C:\Program Files\Common Files\Adobe
C:\Program Files (x86)\Common Files\Adobe64位系统才有这个文件夹

我们将这两个文件夹改名或者直接删除这两个文件夹(如果安装日志里面提示的不是这两个文件夹,按提示的文件夹删除),再打开安装程序就可以了。


例如以下日志:
01/26/20 21:41:19:196 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: PHSP
01/26/20 21:41:19:196 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: ACR
01/26/20 21:41:19:196 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: CCXP
01/26/20 21:41:19:196 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: COCM
01/26/20 21:41:19:197 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: COPS
01/26/20 21:41:19:197 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: CORE
01/26/20 21:41:19:197 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: CORG
01/26/20 21:41:19:197 | [INFO] | 7588 | HDSetup | HDPIM | ApplicationManager |  | HDPIM | 3344 | Released product specific lock for SAPCode: LIBS
01/26/20 21:45:42:127 | [INFO] | 7588 | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 5352 | Inside hdpimControlProgress for request type '2' with driverXML
01/26/20 21:45:42:127 | [INFO] | 7588 | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 5352 | Exiting hdpimControlProgress with status '0'
01/26/20 21:45:42:316 | [INFO] | 7588 | HDSetup | HDIM | ApplicationContext |  | HDIM | 10848 | Exit Code: 183
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 0 error(s), 1 warnings(s)

FATAL: Error (Code = 183) executing in command 'RunProgramCommand' for package: 'CCX-Process-mul', version:2.6.0.173.1
FATAL: Error occurred in install of package (Name: CCX-Process-mul Version: 2.6.0.173.1). Error code: '183'
WARN: Program "C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe" failed with exit code: 1
-------------------------------------------------------------------------------------

01/26/20 21:45:42:316 | [INFO] | 7588 | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 10848 | Inside hdpimTerminateSession
01/26/20 21:45:42:383 | [INFO] | 7588 | HDSetup | OOBEUtils | FileUtils |  | OOBEUtils | 10848 | Successfully deleted directory from path: C:\adobeTemp\ETRA78.tmp. Recursive: 1
01/26/20 21:45:42:385 | [INFO] | 7588 | HDSetup | HDPIM | HDPIMSessionManager |  | HDPIM | 10848 | Exiting hdpimTerminateSession, successfully closed session '0'
01/26/20 21:45:42:386 | [INFO] | 7588 | HDSetup | HDIM | ApplicationContext |  | HDIM | 10848 | *************************  END Adobe Setup  *************************

这段日志最后指出了183错误位置是CCX-Process-mul模块,错误文件是C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe
我们退出 Adobe 的安装程序,找到 C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience 文件夹,直接删除,再次安装就成功了。
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